YUSE 22AUTUMN 2ND DROP 9/15 5:00PM

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Title RETURN POLICY
Posted by YUSE (ip:)
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  • Date 2020-11-10 10:08:51
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Return Address:



Recipient : YUSE


Address : 3rd floor, 20, Simin-daero 110beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do, Republic of Korea


Zip code :  14079


You must send the return item in advance through the EMS courier
If you send it to other couriers, fees will be incurred, and all costs will be borne by the customer, and it may be difficult to return it, so you must send it through EMS courier.




All requests for returns and exchanges must be made within 7 days of receiving the item (even for defective items) and must be returned within 10 days from confirmed date.




Requests must be submitted through customer support via email before making any returns or exchanges.


Product availability must be checked first for exchanges. When posting a refund request for defective or wrongly shipped items, please include detailed pictures of the item(s) along with the order number, product codes, and a written explanation to the email.. If any items are missing from your package, contact our customer service the day you receive your package.




YUSE will only bear the shipping costs of defective or wrongly shipped items. All other shipping costs will be the responsibility of the buyer.


If non-defective items are sent to YUSE along with defective items, the buyer will be responsible for all shipping costs.




Returns and exchanges must be unworn, unaltered, and unwashed with all tags attached.




The following are not eligible for returns/exchanges:


Any item where the tags have been removed, regardless of if they were defective before arrival.


ACC..


Items that show traces of use, wash, or alterations.


Items that have been damaged intentionally including, but not limited to, lost tags, alterations, washing damage, even if the item was defective upon arrival.


All goods returned without previous notice will not be accepted.




You may cancel an order if the “preparing products” status remains for 10 days or longer.




YUSE is not responsible for problems caused by carelessness of buyers.


Items returned or exchanged that are identified to be damaged by buyers will result in legal action taken by YUSE according to seller and buyer’s protection laws.


Please wash and care items according to the tips stated on the website.




Wrinkles or creasing from delivery or minor issues with stitches, glue marks, or chalk marks will not be considered defects.


Items that are the wrong size due to wrong measurements by the buyer will not be considered defective items.




All products must be returned in the same condition as they were shipped, including product, bag, box, and any gifts.


If any gifts that were sent have been used or lost, the buyer will be responsible for paying for those items in order to complete a return or exchange.





<Japanese>


交換および返品規定

 

交換&返品先住所 

受取人 : YUSE

住所 : 3rd floor, 20, Simin-daero 110beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do, Republic of Korea

郵便番号 : 14079



交換および返品をご希望される場合は商品が到着した日より7日以内にご連絡お願いいたします。(不良品である場合も)

確定日から10日以内に返品先まで商品が届くようにお送りください。

交換および返品をご希望される場合、必ず事前にカスタマーサービスのEメールにてお知らせください。

不良品の交換のためには商品の可用性をまず確認する必要があります。不良品または誤ってお届けしてしまった商品に対する返品をお申し込みになる際は注文番号、商品名および詳細説明と商品の写真を掲示板またはEメールでお知らせください。



次のの商品は交換/返品の対象ではありません。

不良の有無によらず、タグが切り離された全ての商品。

着用、洗濯済み全ての商品。

アクセサリー類。

事前の掲示板やEメールを通じた相談なしで、一方的に返却された商品はお受け取りしておりません。




YUSEはお客様の不注意により発生した問題についてはご対応できかねます。

交換、返品で送られてきた商品の中でお客様の不注意による破損が確認された場合は販売者および消費者保護法により、法的責任が問われる場合もあります。ウェブサイトに明記されている説明に従って商品を洗濯・管理してください。





シワや糸くず、接着剤のあとあるいはチョークのマーキングなどは不良品としてみなしておりません。

全ての商品は発送時と同じ状態でお送りください。 






<Chinese>


换货&退款规定

换货&退货地址:


收件人:YUSE

地址:京畿道安养市虎溪洞907-7, 3 

邮政编码:14079



换货及退货要求必须在收到物品之日起7日内完成,(就算是商品存在瑕疵)也需在确认之日起10日内返还。 退换货之前,必须通过客服邮件提交内容。为了更换瑕疵商品,必须先确认产品的可用性。 对瑕疵品或错误配送的物品要求退款时,请将订单编号、商品名称、说明以及该物品的详细照片附在公告栏或电子邮件上。 若收到的快递有遗漏时,请于收货当天通过公告栏或电子邮件联系。

YUSE只承担有瑕疵的商品或错误配送的运费。其他所有运费需由买家承担。 可在未拆卸所有吊牌的情况下进行退换货,且不能有穿戴或洗涤痕迹。


以下不是退/换货对象:

不管是不是存在瑕疵,吊牌都已被去除的商品 

存下穿着、洗涤痕迹的所有商品。

饰品。

没有事先通知的商品,不接受退货。



由于买家的不注意导致的问题,YUSE不会对此负责。退货或更换的商品确认为买家导致的受损时,根据韩国的销售者及购买者保护法将采取法律措施。请按照网站上的提示清洗或管理商品。褶皱、线头、粘合剂胶水印痕迹或粉笔标志均不视为瑕疵。

所有商品都必须与配送状态相同的条件退货。

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